CCT Group, Inc.

Business Operations Consulting

Over the past 25 years, our engagements have saved our clients an average of 30% on their business operations costs while improving measured customer satisfaction by more than 20 percentage points.


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Helping companies improve service at lower costs since 1995

Our team will help you identify areas that are impacting productivity and service delivery and work with you to build and implement a step-by-step process to improve customer satisfaction and lower costs.

20+ years working to improve

service and increase ROI

Beginning in March 2020, the world changed and your company no doubt has changed, too. As we all come back to the office or adopt a WFH hybrid, this is a great time to assess where you are and where you want to go. Let us help you get to the “new normal”.


Improvement in Customer Satisfaction


Reduction in Cost


Trusted by Top Companies

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We are here from 8AM to 8PM eastern time. We usually respond the same business day.

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